DMCA and takedowns

Material we control, and can therefore remove, is limited to:

• The pages, text and illustrations on photomop.com
• Sample and demonstration images used on the site
• The background library, once it launches. Every asset in it will be shot by us or licensed, and a claim against one is exactly the sort of thing this page is for.

If any of that infringes your copyright, tell us and we will look at it quickly. We would rather fix a licensing mistake than argue about one.

Email [email protected] with DMCA notice in the subject line. To be effective under 17 U.S.C. section 512(c)(3), your notice needs to include all of the following:

• A physical or electronic signature of the copyright owner, or of someone authorised to act for them
• Identification of the copyrighted work you say has been infringed, or a representative list if there are several
• Identification of the material you want removed, with enough detail for us to find it. A direct URL on photomop.com is the fastest possible version of this
• Your contact details: name, postal address, telephone number and email address
• A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act on the owner’s behalf

Notices missing the signature, the sworn statement or a usable URL cannot be acted on, so we will write back asking for them rather than guessing.

We aim to acknowledge a complete notice within two working days. If the material is ours and the claim looks valid, we will remove or disable access to it promptly and tell you when it is done. If we believe the use is licensed or lawful, we will explain why rather than ignoring you.

Because there are no user accounts hosting content here, there is normally no third party to notify. Where there is one, for example a contributor to the background library, we will pass the notice on and give them the chance to respond.

If material of yours was removed and you believe that was a mistake or a misidentification, send a counter-notice to the same address. It needs your signature, identification of the material and where it appeared before removal, a statement under penalty of perjury that you believe in good faith it was removed in error, your contact details, and your consent to the jurisdiction of a competent court where you live. We will forward it to the original complainant.

Under 17 U.S.C. section 512(f), knowingly misrepresenting that material is infringing can make you liable for damages, including costs and legal fees. Takedown notices sent to suppress criticism, competition or a comparison page are the usual form this takes, and we treat them accordingly. If you are unsure whether something is infringing, ask a lawyer before swearing that it is.

Trademark complaints, right of publicity claims, privacy concerns and reports of images made with our tools to harass someone all go to the same address, and we will route them properly. Our terms of use set out what the tools may not be used for, and the on-device privacy page explains why we can rarely see what has been made with them.

Send everything on this page to [email protected]. There is one inbox and a person reads it. A dedicated designated-agent registration will be added here if and when the service hosts user content.